Heard of a interesting discussion with David Place at one of SAFECOMS presentations one evening ,he is aware that other services feel that there is a problem with SAAS dispatch of complimentary services but its a "procedural issue"ie operators working their way through set procedures ,patient details and the like.
One of the SAAS CRD personnel that was present was summoned to give the good oil on the situation ,NO WAY was there a institutionalised problem the discussed incidents were anomolies,after much talk it was agreed that a SAAS "issues register", to track any, if at all of these suppossed problems might be the way to go, that way they could be documented and actioned IF it proves to be the case, hopefully this might see the light of day.
In saying this ,might a "issues register" for every agency be appropriate?
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Lets hope we can all sit back and look it for what it is ,emergency service organisations taking constructive critism ,that will cause our respective agencies to look at their SOPS to see if they could be improved,before it goes to far and somebody ends up crying, funding not withstanding.
Cheers Jaff
