If you are looking at large incidents the introduction of AIIMS repaired this, to a satisfactory requirement. Catering has been an issue in the fire service for a very long time. I agree it is better but we can improve. Our catering was good a few years as well "sometimes" but of course we improved, and this is what you see now. We learn from our mistakes.
I believe their is enough consultation and too many people are getting involved in this consultation which should not been involved, and in resutt is taking more time of the volunteer, and is now starting to be a "requirement" not an "option."
Personnel being parts of Working parties which have no idea do not help the service. We are seeing more and more of this
You are right a good leader does listen to his crew and takes their opinion and then makes a decision.