if you dont arrive then your incident report should be for a "did not arrive/stop call"
anything that your pager goes off for/attend station for/whatever, whether the truck leaves stn, stays in stn or just doesnt get all the way there is an incident...
btw; i think the top three so far this year are salisbury, stirling, dalkeith... respectively.
other ones up there would be barker, morphett vale, happy, blackwood and seaford i would guess, there the usual front runners...