non profit my arse - they are a government facility, therefore government funded for the tasks they state they can do (if they need more money coz they are too busy, do what any other government dept has to do, justify it .... don't just winge about it)- if they are getting more work then they thought they would have/budgeted for/ guesstimated they need to ask for more dollars - hence my suggestion make them SAFECOM not mfs and then set their budget accordingly, to cover maintenance et all for all the services who access safecom/the ESL.
Might also make them more accountable for what they are doing with our tax dollars and our ESL.
Don't get me wrong great service, have used Noddy intersate a couple of times, and been through the workshops, but like anything, need to be accountable.