SAAS Responding Other Services..

[bajdas]

Lately I have noticed 'what I thought' was reasonably quick passing of incident information between the different Comcens. But something might have gone wrong....

15:07:44 30-06-06 MFS: RESPOND Vehicle Accident 30/06/06 15:05,KAPUNDA DISTRICT TOWN,KAPUNDA DISTRICT, MAP 0 0 0 ,,STH OF KAPUNDA NEAR BRIDGE SAAS IN ATT,75829*CFSRES:

15:06:14 30-06-06 MFS: RESPOND Vehicle Accident 30/06/06 15:04,KAPUNDA DISTRICT TOWN,KAPUNDA DISTRICT, MAP 0 0 0 ,,MAIN RD STH KAPUNDA NEAR BRIDGE SAAS ON SCENE,2348*CFSRES:

15:05:55 30-06-06 KAPD: RESPOND KAPUNDA STATION SIREN MANUALLY ACTIVATED CFSRES

15:01:12 30-06-06 SHQ: CFSRES KAPUNDA RESPOND MVA THIELE HWY, KAPUNDA - NEAR THE BRIDGE < 30/06/2006 15:01:00

14:35:25 30-06-06 BV84 Cat2 Thiele Hwy, Kapunda POLICE REQUIRED

unfortunately the MFS system isnt capable of handling road names for all areas of the state... at this stage, so more than likely the info was passed on via landline.

Actually my worry was that the SAAS page is timed at 1435 & the CFS page is timed at 1501. That is 26 minutes difference.

Between CFS SOCC & MFS Comcen was 5 minutes.

Maybe other emergency services were activated via a different method than the GRN pagers.

[medevac]

Between CFS SOCC & MFS Comcen was 5 minutes.

could be all sorts of reasons for that. personalyl i have called triple zero asked for fire and spoken directly to the commcen for a job. hung up and still waited three minutes for the page to actually get to me. 

[CFS_Firey]

could be all sorts of reasons for that. personalyl i have called triple zero asked for fire and spoken directly to the commcen for a job. hung up and still waited three minutes for the page to actually get to me. 

Ever called in an MVA and waited 26 minutes for the page to come through?  I think thats the concern here, isn't it Andrew?

[medevac]

Oh dear...

my point is that it tooke several minutes for the fire service to be responded, even though they got the initial call...

nevermind the whole SAPOL getting original call, then passing to saas several minutes later, then someone telling fire when they feel like it.

[CFS_Firey]

Roger, point taken...

[Camo]

We called the MFS to page SES one night to tarp a roof....took them 50mins to page them....must have called during the smoko break.

[rescue5271]

LOL,should have just got SOCC to page them

[medevac]

hahahaha aaah dear.

that was the good thing about SOCC paging them, just change the radio TG call SOCC and they paged them , bang, straight away

[rescue5271]

So I wounder how that will go when we go to MFS paging?? I guess I will no longer be able to call via radio and say page xyz brigade....

[Toast]

Why not? The initial page may come from MFS, yet further requests for resources can come from SOC?

[rescue5271]

we will wait and see but I would say it will be sometime before we get CAD down here.......

[medevac]

i believe SOCC is meant to be remaining functional in one for m or other...

[rescue5271]

Kool I dont mind talking to socc staff..

[mengcfs]

This was in another thread, just to clear some confusion.  I draw your attention to the last paragraph..............

THE SACAD PROJECT:

SACAD Info sessions are currently occuring in Regions 1 and 2. Other Regions will follow shortly.

The transition of all CFS brigades to a centralized 000 Call Receipt and Dispatch (CRD) will occur over the next 2 years as the major part of the SACAD project.

Each brigade will need to define its brigade response area and determine it resources depending on incident type.

Before any changes take place, the transition team (involving CFS staff, a SACAD Project Officer and a GIS expert) will visit groups to establish brigade response areas, verify street data and ask any questions in involved with the transition meetings.


As part of the transition process the only response number that will now appear on fire stations, fire trucks, newsletters, telephone directories, websites and any publications is 000. 

A Service Level Agreement (SLA) will be established with the Metropolitan Fire Service (MFS) for the management of CRD for CFS brigades. This agreement will soon be available to volunteers for comment.
The transition plan to 000 has been finalized and will impact on all CFS brigades and groups across the State.

In relation to the transition.
The first brigades to make the transition are from Regions 1 and 2, with the change to occur in the next 2 years.
Brigades who are currently dispatched through the MFS communications centre will also be need to redefine their response areas by using

"The right response, at the right location, at the right time to deal with the incident in the right way"

The State Operations Call Centre (formally SOC) will still operate 24 hours a day, seven days a week and will continue to communicate with brigades as they do now. The ALERTS will remain albeit in an altered configuration.

I will keep informing everyone via the Volunteer.

If you need any further information please call me at CFS HQ 08 8463 4200

Gary Bau

CFS Communications Coordinator

[24P]

You think the fire service would be called to this 
 14:47:54 09-07-06 MB81 Cat2 Shady Grove Rd, Macclesfield 998/o33 CHEMICAL HAZARD R994024.

[mengcfs]

Had a friend in a MVA Saturday night. SAAS was called at 00:37. Not one other agency was called. About half an hour later he was choppered out with severe leg injuries. Well done SAAS, lucky for you no one was trapped and fire wasn't imminent.

[CaptCom]

It will happen one day when they don't call for fire cover and the vehicle catches on fire....and then they will have to wait and watch helplessly as their crew and victims are in danger...I'm surprised it hasn't happened yet..

I expect that it will only need to happen once and their SOP's will change...sad that it may be the cost of a life before it's implemented!

[Alan (Big Al)]

Mengcfs i think an incident like this needs to be followed through with a complaint to SAAS. I'm sure most people will agree that it is very serious and it needs to be followed up.

I hope your friend has a speedy recovery.

[mengcfs]

Yes, a letter wil be going to Region. Prehaps if we all did this when it occurs (or if we even know it occurs - ok for small towns) we may get somewhere with SAAS.

[Scania_1]

You think the fire service would be called to this 
 14:47:54 09-07-06 MB81 Cat2 Shady Grove Rd, Macclesfield 998/o33 CHEMICAL HAZARD R994024.

Perhaps the chemical hazard was drugs??

[corecutters]

^ Aggress with Ath.


Could have been a Px with symptopms of a chemical ingested during work hours who then went home??  Could have been burnt / inhaled a chemical somewhere during the day which is causing irritation now and Comms are advising crews to be warey(sp) of the symptoms / contamination from patient..??

Who knows.

Think we need to avoid alot of speculation..

[medevac]

Had a friend in a MVA Saturday night. SAAS was called at 00:37. Not one other agency was called. About half an hour later he was choppered out with severe leg injuries. Well done SAAS, lucky for you no one was trapped and fire wasn't imminent.

RCR greivance form!

[mengcfs]

This really is out of control............

10:35:12 23-08-06 SB81 Cat2 Woorong St, Calca POLICE REQUIRED

10:35:41 23-08-06 NW5 Cat3 Woorong St, Calca POLICE REQUIRED

10:40:37 23-08-06 EL81 Cat2 Woorong St, Calca POLICE REQUIRED

And from initial call......32 minutes later

11:07:16 23-08-06 SHQ: *CFSRES: CALCA RESPOND MVA WOORONG STREET CALCA. 2 CAR MVA NO ENTRAPMENTS SAAS ON SCENE < 23/08/2006 11:07:05

And SES......37 minutes later

11:12:35 23-08-06 MFS: RESPOND RCR 23/08/06 11:12,CALCA CFS,CALCA, MAP 0 0 0 ,,2 VEHICLE ACCIDENT. CASUALTIES UNKNOWN,78129*CFSRES:

11:19:56 23-08-06 SHQ: CFSRES: STREAKY BAY RESPOND MVA, WOORONG-BOOLONG ROAD & DRINANVALE ROAD, NEAR CALCA, 2 CARS ***DEFAULT FOR CALCA*** > 23/08/2006 11:19:44 AM

[CaptCom]

and to think that SAFECOM was created to bring 3 of the services a bit closer together...wonder how we can get SAPOL and SAAS to play with us properly too..you have highlighted what we deal with all the time over here on EP meng...one day, it will cost someone...hope we aren't involved.. 

[CyberCitizen]

Thats Just Pathetic, I Mean If That Was Me Involved In That Accident I Would Be Looking To Fine Out Why It Took Rescue Crews So Long To Be Responded, Considering The Travel Distance Required I Would Expect Rescue To Be Responded Straight Away.

If It Was Somewhere Local Like The City Where Ambos Get Heaps Of Calls & Call Us When Needed Then I Could See It But For Something Like That I Think Is Just Wrong & There Should Be Someone Investigating What Happened.