SAAS Responding Other Services..

[medevac]

could be :wink:

decided to eat my own words, after consulting a more reliable source, seems SE saas comms did "despatch" certain LSE brigades....

[Robert-Robert34]

Its too bad we cant go back to our old methods of dispatching brigades  :-)

[PF_]

Its too bad we cant go back to our old methods of dispatching brigades  :-)

"oi Bluey, I can see smoke over near Snowy's paddock"
'stone the filtered crows, doesnt look to good'
"nah mate, we better go grab the tanker and deal with it, give Noddy a buzz on the dog and bone he can bring his new pump over"

[Robert-Robert34]

I meant the fire phone system PF

[PF_]

I know you meant somethng like that but I decided to give a smart arse reply to your post instead of the logical answer such as pagers or phones etc, thats just boring.  :-)

[Toast]

The old system doesnt work too well for those of us who cant hear the siren from where we live!

[CFS_Firey]

Thats where the fire phones come in Toast :P

[Robert-Robert34]

Back when we had our fire phone system my dad had one of the main phones since he was communications officer

Lately i have been thinking that now most of us use call diversion when we go out all calls go from house phone to mobile would it be possible to use call divert on the fire phone system if it were to be brought back cause i have 3 siren ringtones on my mobile that would be used by me  :-D

[bajdas]

....all calls go from house phone to mobile would it be possible to use call divert on the fire phone system ...

How often do you go out of mobile telephone range and then the call goes to your voice message system ?

That would not be good for an emergency call.

For all its problems, the SAGRN pager system at least lets many people know of the emergency call very quickly. Thus if one person is 'out of range'and does not receive the pager, the others who do receive the page can respond.

Will be interesting to see if chnages happen when SAGRN is re-leased.

[Mike]

you are required to enter a code before the system will let you listen in.

[Toast]

Thats where the fire phones come in Toast :P

ERS 7 Is only for the officers :(

The rest of us have to use the siren

[Robert-Robert34]

But still Toast it wouldnt hamr to have the fire phone system so if the pager is out of range and the mobile phone isnt then people can respond regardless of how they are paged

[Toast]

As i said, the ERS 7 Is only for the officers...

By the fire phone system, I assue you *dont* mean ALERTS and mean the ERS 7 system?

[backburn]

We have 6 members in the brigade to have the alerts phone connected to mobiles. We have any members no matter what rank offers or not. So far no one has missed a call

[Robert-Robert34]

I would love for my prepaid phone to have the Alerts system connected to it so if i dont hear my pager sound chances are my phone will alert me

Its a known fact that up in QLD some brigades there dont have pagers or paging systems as all their callouts are sent via sms to their mobile phones

[Darius]

As i said, the ERS 7 Is only for the officers...

By the fire phone system, I assue you *dont* mean ALERTS and mean the ERS 7 system?

ERS7 hasn't existed for the last couple of years - according to telstra.  In reality the last brigades will be off it soon now.

[Toast]

It still cracks the shits for our fixed alarms :P

[Sam]

For some info that don't know, the ALERTS system runs a tiered dialing system. Where you can enter different numbers after so many rings. So Robert you can have your home phone for three sets of tiers, then  it could ring you mobile straight away. Saves diverts and crap..

Sam

[Robert-Robert34]

You are right on the money with that SAM its just like cal diversion if someone rings my home number and nobody answers then the call goes right to my mobile number

If the same is done with Alerts system then whoever gets a fire phonecall via their mobile all they have to do is activate the station siren by dialing a cetain code and sending it like a phone call

[F.B.R.T]

I must of suffered from those same "alien" pages as well Camo.

SAAS did do our call taking and paging for our station.

Regards, Mat

[Darius]

It still cracks the filtered for our fixed alarms :P

not for much longer!  (if it's ERS7 we are still talking about)

[rescue5271]

wont be too long and SOC will be looking after all those fixed alarm panels and at last I can return some brigade station keys.......

[medevac]

ive already eaten my words re; saas paging brigades camo and mat, after consulting a more reliable source.

re; ers7 - this system was discontinued by telstra, and the new alerts offered to replace it. this was several years ago i believe...

and on the issue of diverts to mobiles not being answered, this is exactly why SOCC are involved in every alerts call and also for the paging side of things...

[CaptCom]

I know that they did look at sending sms instead of a paging system but the providers couldn't guarantee the timeframe for delivery..think about how often a sms takes forever to get to you sometimes...not ideal when we want brigades responding...hence, we have pagers...

We have many different people linked to the alerts system...not all officers...if someone doesn't pick up..including RO...SHQ picks up as well..nothing gets missed as far as I know... :-)

[Heavy Rescue]

Getting back on topic - it seems that the situation hasn't really improved much.

I have seen some shitty response times from SAAS lately with this one occuring this afternoon.


17:57:08 24-06-06 FLEX-A    ALPHA  1600 OH81 Cat2 Cnr Kenihans Rd, Happy Valley 177 E1 POLICE REQUIRED
                                           
17:57:10 24-06-06 FLEX-A    ALPHA  1600 OH81 Cat2 Cnr Kenihans Rd, Happy Valley 177 E1 POLICE REQUIRED

17:57:44 24-06-06 FLEX-A    ALPHA  1600 OH81 Cat2 Cnr Kenihans Rd, Happy Valley 177 E1 POLICE REQUIRED
                                         
17:57:55 24-06-06 FLEX-A    ALPHA  1600 M171 Cat2 Cnr Kenihans Rd, Happy Valley 177 E1 POLICE REQUIRED
                                         
17:59:29 24-06-06 FLEX-A    ALPHA  1600 N75 Cat2 Cnr Kenihans Rd, Happy Valley 177 E1 POLICE REQUIRED

18:06:21 24-06-06 FLEX-A    ALPHA  1600 MFS: RESPOND Vehicle Accident 24/06/06 18:04,CHANDLERS HILL RD,HAPPY VALLEY, MAP 165 H 8 ,,CNR KENIHANS RD SPILL ONLY,421 8032*CFSRES:
                                       
Ambos despatched this job as having persons trapped and responded three of their own cars but for some reason waited until the first Ambo arrived and specifically requested 'Firies' before responding any fire service (as it turns out there was no one trapped).

This is just plain sloppy work by them  :x