In the middle of doing my application for EMDSO and looking for any advice on how to be successful.
Applied 3 years ago and got all the way to final interview, but missed out, even with being able to complete the exercise in fast time (done it before then!). Pretty sure I mucked up on the question of "use one word to describe how you feel a call taker should be"..from memory I used assertive....FAIL!
Anyway....any advice?