General Discussion > Other Government Agencies

'000' answering process

(1/5) > >>

bajdas:
Hi,

I am co-ordinating a SES display & activity evening at a local Guide group. The emphasis will be on Land Search, Lost kids & emergencies.

One of the activities is to get the girls to dial on a telephone handset (that is not connected) the 000 number. Then an adult can be the Telstra call-taker, then a local call-taker. The adult can lead the girl in providing their address or current location, what has happened & their telephone number.

From memory, I think the Telstra operator asks:
1/ Do you want police, fire or ambulance ?
2/ What state & township are you in ?

Then you are connected to the call receipt & dispatch centre for that organisation.

Can anyone tell me if I have the order of Telstra questions correct & do they ask anything different ?

Thanks,
Andrew Mac

rescue5271:
That is correct

RescueHazmat:
Ring and you will soon find out..

:P


-Joking.

littlejohn:
When I called the other day, all the operator asked was "which service do you require?"

No location was requested by the 000 operator. I was calling from a fixed phone though.
I don't know whether they are yet able to tell where you're calling from if on a mobile.

rescue5271:
They are ment to ask you what is your state and the service you need I asked a friend who is triple zero operator....

Navigation

[0] Message Index

[#] Next page