Hi,
I am co-ordinating a SES display & activity evening at a local Guide group. The emphasis will be on Land Search, Lost kids & emergencies.
One of the activities is to get the girls to dial on a telephone handset (that is not connected) the 000 number. Then an adult can be the Telstra call-taker, then a local call-taker. The adult can lead the girl in providing their address or current location, what has happened & their telephone number.
From memory, I think the Telstra operator asks:
1/ Do you want police, fire or ambulance ?
2/ What state & township are you in ?
Then you are connected to the call receipt & dispatch centre for that organisation.
Can anyone tell me if I have the order of Telstra questions correct & do they ask anything different ?
Thanks,
Andrew Mac